Some Safe Things You Can Do Before Calling Us...
PLEASE NOTE: Professional Solutions will take no responsibility for any problems that may occur or may appear to occur while following these recommendations. These are all very practical and common techniques for insuring your computers health but we can not be liable for user error or for the effects of undiagnosed preexisting problems.

#1 - The big one!!! Back up your data. Because, like Iomega's ads say, “it's your stuff.”

Here's Apple's quick route to lifetime computer fitness.
Apple advises you to perform this maintenance regimen at least once a month, or after a system error or freeze, or if you are experiencing filing system problems. Just between you and us, we do these things all the time. A little prevention = a lot off productivity!

Run Disk First Aid. Apples' disk-repair utility can nip potentially dangers problems in the bud.

Scan for viruses. Be sure your anti virtual utility's definition files are up to date. (You can download current definitions from the publisher’s web and ftp sites. You can also set your anti virtual software to automatically download and update it’s definitions. This is especially handy if you have a 24/7 hookup to the net.)

Rebuild the desktop. Hold down the Command and Option keys during start-up to build fresh indices for the Finder. It’s wise to restart after rebuilding the desktop.

Update you hard disk drivers. Use the latest version of Drive Setup for Apple drives, or keep current with your favorite third-party utility. Try to use Apple’s drivers whenever possible the latest versions support most brands and models of available hard disks. Removable devices (Zips-Jaz-SyQuest-Opticals) usually require a 3rd party driver.

Zap your PRAM. Press Command-Option-P-R, then listen for the second startup chime. After performing this function you will have to reenter some of your settings such as your network connection on Macs prior to the Macs of color.
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